Frequently asked questions
-
How can I contact Bay Thread?
-
You can fill out a form on our site or you can reach Bay Thread at 510-338-7787.
-
What are the shipping Fees when shopping on BayThread.com?
-
Orders over $20 ship for FREE. Orders under $20 have a $5 flat rate shipping fee.
-
What are the production minimums?
-
15 pieces per style and you can have up to two (2) colorways per style.
-
Can you help me with products besides apparel?
-
Yes, we can help you with all types of products.
-
Where will my product be made?
-
-
How many styles do I need to have for Bay Threads to work with me?
-
One (1) style is all you need.
-
Can Bay Thread help me with products besides apparel?
-
Yes, we can help you with all types of products.
-
What is Bay Thread's return policy?
-
Apparel can be returned within 7 days of receiving your purchase in its original new condition with invoice for exchange or refund. Accessories are all final sales.
-
How can I contact you with questions about items for sale on BayThread.com?
-
Please call us at 510-338-7787 with any questions you may have.
|